Star Cool Service

The app

Service in your pocket

Manage your Star Cool through your mobile device. With a set of daily tools for Star Cool Reefers, the service process starts on the spot. Click on the right to watch introduction video.




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Star Cool Service app

Alarm code lookup function 

Using the alarm code lookup, you can enter the 3-digit alarm code and review the alarm name, cause, and troubleshooting steps.   

Guides, manuals, and videos 
Browse through our quick guides, service manuals, and instruction videos, all optimized for mobile devices.   

Warranty check 
Enter or scan the container number and item ID to check the warranty status.   

Inbox and notifications 
View all notifications in the inbox, including service bulletins and product newsletters.   

Working offline 
Alarm codes look up is also available offline as well as selected guides, videos and manuals.

After testing the app, we find it very informative and easy to use. The alarm code lookup function takes you to instructions on how to clear the alarm or check what is causing it. It is great to have all this available at the technician’s fingertips, he can check what he needs to know while in front of the container.

Adele Saldanha, National Reefer Manager at United Container Depot, South Africa.