Dashboard
The
new dashboard function enables connection to a container using the Star Cool
Connect Dongle (available in early 2019). This provides an instant overview of
the current software version, active alarms and warnings, and the warranty
repair history of the unit.
Toolkit
The
technician’s toolkit contains temperature, resistance, and pressure converters.
You can simply enter the value and instantly see the converted amount in the
relevant units
Alarm code lookup function
Using the
alarm code lookup, you can enter the 3-digit alarm code and review the alarm
name, cause, and troubleshooting steps.
Guides, manuals, and videos
Browse through our quick guides, service manuals, and instruction videos, all
optimized for mobile devices.
Warranty check and filing claims
Warranty claims can be entered directly from the app by scanning or entering
container and part numbers, taking pictures, and downloading a datalog directly
from the unit using the Star Cool Connect Dongle (available in early 2019). The
claim is then reviewed by the depot office and submitted to Star Cool via the
website.
Inbox and notifications
View all notifications in the inbox, including service bulletins and product
newsletters.
Working offline
Look up alarm codes offline as well as download selected guides, videos, and
manuals.