The Star Cool service set-up is second to none, with highly skilled technicians providing an expert support system. Our service includes 24-hour support, where your request is dealt with at once by our technicians.

Star Cool has an internal Service Group with members located around the world, close to customers and operating regions.  

We are available when you need us. You can receive assistance over the phone, by email or even benefit from an on-site support visit if required.  In addition, there are well over 400 Star Cool Service Providers covering all of the major operating locations to perform warranty repairs and offer support for technical service.  

Spare parts are ordered via a convenient web based system and delivered from our distribution centres worldwide.




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350+ service providers worldwide