Lauren Andrews

Department: Service
Position: Global Service Support
Employed since: December, 2017

Coolest part of my job: 
The coolest part of my job is the variety of my tasks I get to tackle during my daily work.

When did you start at MCI and what motivated you to join the company?
After Siemens decided to close their operations in the area I was out of a job. I met MCI at a job fair in Southern Denmark. They were very quick with their interview process and I started working in Tinglev in December 2017.

What are your tasks and responsibility areas?
I am responsible for our LMS and developing e-learning modules. I write technical documentation, compile instructions and produce videos. I am the project owner of the Star Cool Service App. 

What do you like most about your job?
My job in the Service department is filled with variety and tasks which keep me motivated and challenged. A typical workday for me includes contact with the rest of the team working around the world, as well as our external service providers. I enjoy using my creative and organizational skills to develop interactive online training modules, instructional videos, and technical documentation.

What is the purpose of your job?
The overall purpose of my job is to make sure people servicing and repairing Star Cool reefers have access to the information they need to do the job well.

Why do you think MCI is a great place to work?
MCI is a company that is always moving, always innovative. My colleagues are very helpful, and we all work together to progress quickly to our common goals. Everyone plays their part and celebrates the successes together. Our staff association arranges fun events which is a great opportunity to meet with colleagues outside of work in a more informal atmosphere.

MCI is a company that is always moving, always innovative. We all work together to progress quickly to our common goals.

Lauren Andrews, Global Service Support

Best advice to foreigners in this area:
Getting a job in Denmark can be tricky if you are not a Dane, that is why it is key that you learn the language. By going to the Danish language courses, not only do you improve your chances of getting a job, but you also meet people in the same situation as you, which is a great way to get a network when you first move here.