We give you a little extra attention
The Star Cool service set-up is second to none. One of the
reasons are our highly skilled technicians that provide a competent
support system. Our service includes 24-hour support where your
request is dealt with at once by our technicians.
User-friendliness is a key word for our reefer
machine and service. This, among other things, has been the
focus of our designers when creating the large display for the
interface with immediate access to full information. This feature
improves everyday usability.
The same consideration has been dominant in setting up the service
network. We are available when you need us. You can receive
assistance
over the phone, by mail or even have an on-site support visit if
you require it.
Star Cool provide customised training seminars with focus on both
theory and interactive practical usage. More information regarding
content and how to book a seminar for your employees can be found
on Training.
Spare parts are delivered from our distribution centres world wide
- to see locations and contact information go to Distribution centres.
To assist you in troubleshooting, controlling and repairing your
unit we have established a world wide net of service providers -
for locations and contact information go to Service
Provider.
